Managed Services
Managed Services are designed to provide a basket of services to support Governments and Business entities to achieve their highest levels of quantitative and qualitative performance in pursuit of their goals and objectives. Businesses and Governments that use Managed Services Providers benefit from cost savings, risk mitigation, operational efficiencies, and transparency. Businesses tend to outsource their support services which may account for 5% to 20% of their staffing needs if they hired staff. A good example is Information Technology (IT) for which a Service Provider is sub-contracted to maintain the Information Systems for the Company. This approach reduces downtime and cuts costs.
When combined with the strategy of operating the Program Management Office as a Transformative Centers of Excellence (TCoE) where standards of performance, organizational culture are brought up to international standards across industries and disciplines, it effectively brings about a paradigm shift in the level of competitiveness of participating entities.
Here are the managed services areas that ODC will open to allow its Subject Matter Experts (SMEs) partners to provide.
- Commercial, Industrial, Financial and Investment,
- Accounting and Auditing,
- Agriculture, Agro-Industry and Food Processing,
- Marketing, Hotel, Timeshare Resorts Development, Tourism,
- General Manufacturing, General Consulting and Management Services, Procurement Services. Project Management & Project Monitoring Services,
- Business Process Engineering and Management, Petroleum Industry Support Services,
- Residential and Commercial Property Development, Landscaping, Paving,
- Land Development, Resource Extraction, Road Construction, Painting,
- Information Technology, Infrastructural Development, Telecommunications, and e-Governance Services. Engineering, Architecture, and Geology,
- Food Processing, Restaurant Services Institutional Catering, Food Management Services,
- Human Resources Management and Payroll Roll Services,
- Security Services, Transportation, Alternative Energy,
- Medical Services, Bio Prospecting.
ODC MSP Delivery Model
The integration of a Shared Services delivery model with a Managed Services Provider governance model addresses nearly all significant procurement concerns of your company. Outsourcing through an MSP lets permits your company to focus on its core business which ODC provides the support in multiple areas.
- Too many suppliers
- Decreasing internal support resources
- Increased cost of administrative support
- Need for dependable, trusted suppliers
- Need for a broader supplier risk mitigation strategy
- Need for innovation from suppliers
- Need for customized solutions from suppliers
- Need to create differentiation, visibility in the market
- Increased regulatory complexity
- Small suppliers lack operational maturity
- Niche suppliers lack scalability
- Misalignment between buyer culture and supplier
